Aurelio Car: Privacy Policy
At Aurelio Car, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with local regulations. Our goal is to provide a transparent and secure experience while you interact with our services, both online and offline.
1. Information We Collect
We collect various types of information to provide you with better service. This may include:
- Personal Information: Name, contact details (email, phone number), address, and payment information.
- Vehicle Preferences: Details about your car preferences, models of interest, and purchase history.
- Device Information: Information about your device and browser when you access our website, such as IP address, operating system, and usage data.
- Cookies and Tracking: We use cookies and other tracking technologies to enhance user experience, track website traffic, and gather data about how you interact with our website.
2. How We Use Your Information
The personal information we collect is used for various purposes, including:
- Customer Communication: To respond to inquiries, send updates about your order or warranty, and provide customer support.
- Order Processing: To complete transactions, process payments, and deliver products and services.
- Marketing and Promotions: To inform you about new products, services, and promotions (you may opt out of receiving marketing emails).
- Improvement of Services: To improve the quality of our website, services, and customer support based on feedback and analytics.
3. Data Sharing and Disclosure
We respect your privacy and do not sell, rent, or lease your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and delivering services (e.g., payment processors, logistics companies).
- Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
4. Security of Your Information
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:
- Encryption: Sensitive information, such as payment details, is transmitted securely using encryption technology.
- Secure Storage: We store your information on secure servers with restricted access.
- Access Control: Only authorized personnel within Aurelio Car have access to your personal information, and all employees are required to comply with strict privacy protocols.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal data (subject to certain legal restrictions).
- Opt-out of Marketing: You can opt out of receiving promotional emails or other communications by following the instructions in our communications.
6. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. International Data Transfers
As part of our operations, your data may be transferred and stored in countries outside your own, including Thailand and the Philippines. We take appropriate steps to ensure that your data is protected when transferred internationally.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website, and the updated policy will include a revision date.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
-
Philippines Office
Address: 208 Salvador Ext. Labangon CEBU CITY 6000, PHILIPPINES
Phone: +63 954 3491 443
Email: info@aureliocar.shop -
Thailand Office
Address: 939/4 On Nut Rd, Prawet, Bangkok 10250, Thailand
Phone: +66 96 762 4403
Email: info@aureliocar.shop
10. Consent
By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.
At Aurelio Car, we are committed to safeguarding your privacy while providing exceptional service and maintaining transparency in how your personal data is handled.
